I've been in this business for nearly half my life, and I shouldn't be surprised by this outcome. In this instance, though, I was floored. Then, after a few hours of frustrated muttering, I had an epiphany (or calmed down enough to recognize the dynamics in play). There was a reason for the outcome, and understanding the reason both soothed my frayed analytic psyche and helped me to understand the way ahead. That reason? A favorite concept from economics: path dependence.
So, what is path dependence? The simplest possible expression of the concept is the statement that history matters, but this doesn't do the idea justice. In path dependence, history matters in particular mathematical ways and with particular mathematical and practical consequences. Essentially, though, it boils down to the notion (contrary to classical economics) that positive feedback mechanisms create multiple stable equilibria in dynamic social, technological, and economic systems. (Scott Page describes multiple forms of path dependence in a wonderful essay on the subject, but the naive notion given here is sufficient for most purposes.) Accidental perturbation (or human decision) at critical junctures may nudge a system's trajectory toward an outcome that is unforeseen and sub-optimal (as many, most, or all of the stable equilibria may be). If one is in a tautological mood, one might then say that these stable equilibria are difficult to escape, but the point is that positive social, technological, and fiscal returns incentize stability.
Examples of path dependent behaviors are everywhere, if we take the time to think about it. Arbitrary coherence--the idea that an arbitrary initial price affects the long-term price irrespective of intrinsic value--is a classic path dependence phenomenon. A favorite military example is low-observable technology in the Air Force's force structure. A little stealth incentivizes improvements in adversary radar that encourages more stealth, and positive feedback takes over. This is a gross oversimplification of the many social factors in play, and it leaves out a number of positive feedback mechanisms, but it illustrates the idea. (I should also note that the situation that smacked me in the face with 'thank you for your interest in national defense' had nothing to do with this example or with questions of force structure.)
So, why am I comforted by this idea? There are two reasons.
First, it helps to know that adherence to the status quo is in some sense and in some cases independent of whether the status quo is the best position available. This realization provides a partial response to the question, "What did we do wrong?" (The other parts of that response involve a close examination of the analysis to make sure we hadn't missed something critical.) We are where we are for reasons of history, and the equilibrium is stable for any number of systemic reasons. We can be both right and rejected.
Second, it gives me hope and encourages me to continue laying the intellectual groundwork for the position. Path dependence and positive returns depend on context, but a fundamental characteristic of complex adaptive (social and technological) systems is that the context is always in motion. There may come a time when the status quo is no longer attractive. There may come a time when the costs of achieving escape velocity are within reach. There may come an opportunity, and if the work is done in anticipation of that opportunity we'll be in a position to exploit it. In the end, much of the great analysis we do is anticipatory. That is, if we wait for the question to be asked (or the opportunity to prevent itself), the analysis to support the decision will almost certainly be too late. Anticipatory analysis creates the lever, and we simply wait for a fulcrum to present itself.
No matter how brilliant an idea may be, no matter how solid the recommendation, it won't always change the world. And the reasons it won't are not always rational or in our control. But that's not a reason to not do the work. In some ways, good work is its own reward (for me). More importantly, doing the work is how we change the context and prepare for the opportunity to move the world.
Merf, I totally believe path dependence is an evolutionary phenomenon and now, as you have described, a mathematical certainty. It is the genetic mutations, however, that save the species, not the path dependence. So don't get too comfortable with the rationalization that has appeared to appease your analytic psyche. The problem, as I see it, is that the problem you were trying to solve, was not really a problem that needed to be solved. You've provided none of the problem definition in your introduction. Thus, the status quo remains the best option even if you appear to have solved world hunger. If solving world hunger means we stop spending money on the F-35, for instance, and save the estimated 2 trillion dollars, and spend that money instead on clean water and food for developing nations...all of a sudden world hunger isn't that big of a problem. Same with moving to alternative sources of energy. We have the technology to be oil and coal free tomorrow. Do you know when we will stop using oil? When the last drop of oil is sucked from the ground we will be oil independent the next day...or at least those that can, will be. Is that path dependence? When the last tree was removed from Easter Island, as had probably been done in many places, Easter Island was a special case. It was particularly isolated from other islands that may have provided seeds for more trees or places still local enough for populations to disperse but still stay in contact. So you are right! Keep doing good work. Easter Island may have become a rock...and those with the brilliant solution, may just have been the analysts who could not change the status quo at the time but had the solution in their hip pocket...or the sea faring canoes in their garage...
ReplyDeleteIn a sense, you're right, Mooch. The statistical process control "problem" we were solving didn't need to be solved since there is a system in place that appears to "work." In that sense, almost no problem needs to be solved. But the process currently in place has come under fire from outside evaluators. This is why the customer came to us, hoping we would validate their approach, which we would have done except it doesn't work the way the process owners think it does. The math is wrong, and the answers it gives are wrong. Moreover, it takes far more effort than necessary to get the wrong answer. The reason our recommendations haven't been accepted in this case is short-term cost and an inability to balance that against the opportunity cost of continuing to use an inefficient method. (If we can spend 100 man hours now to fix it and save 100 man hours over the course of a year to get a batter answer, that's better isn't it?)
ReplyDeleteI don't view the points as rationalization, Mooch. In fact the second amounts in some sense to a call to arms:
ReplyDeleteBring me my Bow of burning gold;
Bring me my Arrows of desire:
Bring me my Spear. O clouds unfold!
Bring me my Chariot of fire!
I will not cease from Mental Fight,
Nor shall my sword sleep in my hand:
Till we have built Jerusalem,
In England's green and pleasant Land.
The connection you make to mutation is an interesting one, though. I might suggest that the accumulation of information that facilitates action when the opportunity presents itself is the accumulation of genetic mutation (in a social and technological sense).